This privacy policy sets out how SIGLA uses and protects any information that you give when you use this website. 


We are committed to ensuring your privacy is protected. If we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We will always treat your personal information as confidential, store it securely, and comply with all applicable Data Protection Laws.

What we collect

When you visit the SIGLA website, we automatically collect certain information about your device. We collect information when you visit our website, make a purchase, contact us by email, phone or social media, sign up for our newsletter and use cookies. When you make a purchase, we collect information from you including name, email address, phone number, billing and shipping addresses and payment details including credit card or debit card numbers and PayPal contact details. Card details will not be shared with third parties.

We will also collect device details regarding how you made a transaction on our website: via the website, phone, email or at a SIGLA event. Details of when you contacted us via email, telephone or direct message will also be collected.

What we do with your information

At SIGLA we treat your personal information as private and confidential. This policy explains how and why we collect, use, and protect your information, as well as your rights in relation to it.

For the purposes of European data protection legislation (EU Regulation 2016/679 – GDPR) and applicable U.S. state privacy laws (including the California Consumer Privacy Act, CCPA, and related regulations), we act as the data controller of personal data collected through the Site.

The information we gather helps us understand your needs and provide you with a better service. Specifically, we use it to:

• Process and fulfill orders placed via our website, phone, email, or events.
• Communicate with you about your purchases or account
• Provide customer support
• Handle payments and prevent fraudulent transactions. We may retain payment details for a reasonable period and share them with trusted third parties to carry out these functions securely.
• With your consent, store your preferences and transaction details to inform you about our products, services, special offers, discounts, promotions, and events that we believe may interest you, through email, messaging, or other digital channels.
• Register and maintain your account on our website, including updates such as address changes.
• Analyse customer and product trends to improve our offerings and services.
• Assess and manage job applications, retaining information for a reasonable period after the recruitment process for administrative purposes.
  

If requested by law enforcement or regulatory authorities investigating illegal activities, we may provide the necessary personal information as required. Additionally, we may monitor calls in specific circumstances to ensure quality, prevent crime, or meet regulatory requirements.


We will keep personal data only for as long as necessary for the purposes outlined above. You have the right to access the information we hold about you and can request this at any time by contacting us.

Client control of personal information

You can choose to restrict the use of your personal information by clicking the box that you do not want the information to be used for direct marketing purposes whenever you are asked to fill in a form on the website.

Can I unsubscribe?

If you no longer want us to hold your personal information, you are able to unsubscribe from the SIGLA community.

At the end of every email that we send, you can click the “unsubscribe” link, which will automatically unsubscribe you from our email communication. If you have any queries, please contact our customer services here.

Cookies

We use cookies to enable the website function (shopping cart etc.), to analyse site traffic and improve its performance, and provide marketing. You can manage or disable cookies whenever you want. 

Your privacy choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Contact us

If you have any questions, please contact us at info@sigla.studio